Product leadership · Platform · Fintech
Tinuola Oyepitan
Senior Product Manager | Platform & Technical Products
Profile
Senior Product Manager with experience across API platforms, developer experience, financial data, identity and verification, and internal operational tooling. I combine a Computer Science background with hands-on product discovery, prioritisation, delivery and optimisation. Having grown from customer success into product management, I bring a strong understanding of customer needs, technical integrations and commercial outcomes, with experience supporting operations across African markets.
01 / Product in practice
Experience
- Own product work across Connect, Prove, Look Up and Platforms—including the Mono dashboard, internal dashboard, public API management and API documentation.
- Led a developer-documentation revamp spanning navigation, search, guides, Quickstart and feedback workflows; reduced time to first API call by 50% and developer drop-offs by 25%.
- Contributed to Banking Intent dashboard improvements during a period when onboarding time decreased by 24% and churn moved from 35% to 10% over four months.
- Drive improvements across billing, webhook resend, sandbox optimisation, address verification, partner integrations and API performance.
- Partner with engineering, design, support, compliance, sales and business stakeholders to identify opportunities, prioritise work, define requirements and deliver product improvements.
- Mentor colleagues and support product capability development through structured collaboration and knowledge-sharing.
- Managed platform products and developer-facing experiences for fintech businesses integrating with Mono’s API infrastructure.
- Turned customer feedback, support insights and usage patterns into product requirements for developer documentation and internal tooling.
- Conducted user research with engineering and support teams to identify usability gaps and improve developer workflows.
- Created product specifications and user stories, supporting delivery from discovery through implementation and iteration.
- Managed fintech partner relationships, supporting product adoption, retention and commercial growth.
- Improved partner retention by 20% through proactive account management and targeted retention initiatives.
- Contributed to DirectPay improvements associated with a 45% reduction in user abandonment and a 30% increase in conversion.
- Streamlined business verification workflows, reducing verification turnaround from two to three months to around three weeks.
- Worked with product, engineering, sales and analytics teams to turn partner pain points into product improvements and growth opportunities.
- Supported onboarding and product adoption for approximately 20–30 new customers daily.
- Improved onboarding processes, reducing time to first transaction by 30%.
- Delivered eight application-training webinars, contributing to increased transactions and user activity in 60% of cases.
- Used customer feedback and product-usage insights to inform issue prioritisation and improvements with product and engineering teams.
- Mapped pilot procurement processes and identified improvements that saved approximately $9,800.
- Reduced pilot onboarding time by 15% through recommendations for training and in-app onboarding.
- Supported motorcycle simulation software implementation, improving field efficiency by 25% and reducing reseller delivery time by 20%.
- Tested applications, documented software defects and shared findings with project leadership.
- Supported quality assurance and deployment readiness through use-case testing and technical documentation.
02 / How I work
Core competencies
Product management
Product strategy, discovery, prioritisation, requirements definition, roadmap planning, delivery, launch and optimisation.
Platform & technical products
API platforms, developer experience, integrations, webhooks, sandbox environments, financial data, identity and verification.
Research & analytics
User research, interviews, data analysis, customer feedback, funnel optimisation and performance monitoring.
Leadership & execution
Cross-functional leadership, stakeholder management, mentoring, Agile methodologies and Scrum.
Technical foundation
Computer Science, HTML, CSS, technical documentation, UI/UX and prototyping.
03 / Foundations
Education & development
Bachelor of Science, Computer Science
Babcock University · Ogun State, Nigeria · 2015–2019
Nanodegree in Product Management
Udacity · 2022
Product Management Training
Daba Training School · 2020
AIPMM Certified Product Manager (CPM) exam
Certification not yet obtained
Languages
English — Native proficiency · French — Working knowledge